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Communication is Key

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Being an effective leader means you need to be an effective communicator.  During a recent session at Ottumwa Leadership Academy, participants practiced public speaking with a Dale Carnegie trainer and also learned additional tools in how to communicate during conflict.  One participant shared, “The Carnegie trainer challenged me to step out of my comfort zone as I am not an expressive person by nature.”

Participants also had hands-on practice in communicating with the media and were interviewed by local radio and television. One participant stated, “I was a bit nervous when it came to speaking to the radio station and TV station, but the learning experience was wonderful.”